FAQ's

FAQS – CLOVE STYLE.STORE

Returns and Exchanges

Q: What is Clove Style’s return policy?
A: We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 10 days of receiving your order, provided the product is in its original packaging and unused.
For more details, please visit our return policy page: CloveStyle.store | Return Policy

Q: How do I initiate a return or exchange?
A: To begin a return or exchange, please contact our customer support team through the Contact Us page or email us at  support@clovestyle.store with your order details. We'll assist you with the process.

Ordering and Shipping

Q: How do I place an order on Clove Style?
A: To place an order, simply browse our website or visit us on our social media platforms (Facebook, TikTok, Instagram). Select the items you’d like to purchase and proceed to checkout.
Follow the on-screen instructions to complete your order.

Q: When will my order be shipped?

  • Transit time: 7 to 13 business days (Monday to Friday)

  • Handling time: 1 to 3 business days (Monday to Friday)

  • Estimated delivery: 8–16 business days

  • Order cut-off time: 4:00 PM (GMT+04:00) Gulf Standard Time

Q: What is the shipping cost?
We offer flat-rate shipping of $10 USD for all international orders. This ensures that shipping costs are consistent and transparent for all eligible orders.

Q: Do you offer urgent delivery within 1 to 3 days?
A: Yes, we do offer urgent delivery within 1 to 3 days. Please note that there is an additional delivery charge of $20 USD for this service. If you would like to choose urgent delivery, kindly select the option at checkout or contact our support team for assistance.

Q: Can I track my order?
A: Yes, you can track your order by visiting the "Track Your Order" page here: CloveStyle.store | Track Your Order. You’ll find all tracking details for your order on this page.

Q: What methods of payment do you accept?
A: We accept the following payment methods:

  • PayPal

  • Venmo

GENERAL QUESTIONS

Q: What is Clove Style?
A: Clove Style is an online store offering a carefully curated selection of premium earbuds and headphones. Our collection features the latest audio devices designed to enhance your style while delivering an exceptional sound experience.
Our products are a perfect blend of fashion and technology, bringing both convenience and style to your everyday life.

Q: How can I contact Clove Style’s customer support team?
To reach our customer support team, simply visit the "Contact Us" section on our website or connect with us on Facebook, TikTok, and Instagram. You can also send us an email at support@clovestyle.store.
We’re here to assist you with any questions or concerns you may have.

CONTACT INFORMATION: