Shipping policy
SHIPPING POLICY
TRANSIT, HANDLING, AND ORDER CUT-OFF
Transit Time:
7–13 business days (Monday to Friday)
Processing Time:
1–3 business days (Monday to Friday)
Order Cut-Off Time:
4:00 PM EST (GMT-05:00)
Total Estimated Delivery Time:
8–16 business days depending on destination and shipping carrier.
Delivery Terms:
We ship orders through reliable carriers including USPS, UPS, DHL, and OSM to ensure timely and secure delivery.
Shipping Cost:
Shipping is FREE for all orders within the United States, regardless of order size.
Change of Address:
Once an order is in transit, we are unable to change the delivery address. For any address updates prior to shipment, please contact us immediately at support@clovestyle.store.
Order Tracking:
Once your order has been dispatched, you will receive a tracking number to monitor the status of your shipment until it arrives at your doorstep.
Wrong Address Policy:
If an incorrect address is provided and the delivery fails, the package will be returned to us. Customers will be responsible for any additional shipping fees required to resend the package.
Incorrect Information Policy:
Providing inaccurate email addresses, phone numbers, or delivery addresses may result in delivery delays or failed shipments. clovestyle.store is not liable for any issues arising from incorrect information. Please carefully verify your details before placing an order.
Order Cancellations:
Orders can be cancelled before they are shipped. If your order has already been dispatched, please review our refund and return policies for further assistance.
Damaged Parcels:
If your order arrives damaged, please refuse delivery immediately if possible. If the package is left without your presence, contact our customer service team promptly so we can assist you with a resolution.
Tax Policy:
All sales tax is included in the pricing of products and shipping fees, as required by law.
CONTACT INFORMATION:
Business name: Clove Style
Our Support: 24/7
Business Hours: 9:00 AM to 5:00 PM
Business Contact: +1 (863) 227 8475
Business Mail: support@CloveStyle.store
Business Address: 5900 Balcones Drive suit 100, Austin Texas 78731, United State