Shipping Policy
Shipping Policy – CloveStyle.store
At CloveStyle.store, we promise to ship your clothing, accessories, and lifestyle products in a safe and timely manner. Kindly go through our shipping details below to ensure a hassle-free shopping experience.
Transit, Handling & Order Cut-Off
• Transit Time: 7–13 business days (Monday to Friday).
• Processing Time: 1–3 business days (Monday to Friday).
• Order Cut-Off Time: 4:00 PM EST (GMT-05:00).
• Total Estimated Delivery Time: 8–16 business days depending on destination and carrier.
Delivery Terms
We ship all orders through reliable carriers like USPS, UPS, DHL, and OSM for safe and timely delivery.
• Shipping Cost: All orders within the United States are FREE shipping, no matter the size of the order.
• Change of Address: After an order has been shipped, we are unable to alter the shipping address. For pre-dispatch updates, please inform us as early as possible at support@clovestyle.store.
• Order Tracking: Once your order ships, you’ll receive a tracking number to monitor your package until it reaches you.
Wrong Address & Incorrect Information Policy
• If an incorrect address is provided and delivery fails, the package will be returned to us. Customers are responsible for any additional shipping fees to resend the package.
•Incorrect information like an erroneous email, phone number, or address could lead to delay or failed delivery. CloveStyle.store will not be held responsible for errors caused by incorrect information. Kindly verify your information prior to ordering.
Order Cancellations
•Orders may be canceled prior to shipment in exchange for a complete refund.
•After shipping, cancellations cannot be made. Please see our Return & Refund Policy for what to do next.
Damaged Parcels
• If your package arrives damaged, please refuse delivery if possible.
• If the package was delivered in your absence, contact our customer support team immediately for assistance.
Tax Policy
All sales tax is included in the price of products and shipping fees, as required by law.
CONTACT INFORMATION:
Business name: Clove Style
Business Mail: support@clovestyle.store
Business Contact: +1 (863) 227 8475
Business Hours: 9:00 AM to 5:00 PM
Business Address: 5900 Balcones Drive suit 100, Austin Texas 78731, United State
Our Support: 24/7
