Return and Refund Policy

Return & Refund Policy – CloveStyle.store

Customer satisfaction is our priority at CloveStyle.store. We'd like you to be entirely satisfied with your garment, accessory, or lifestyle item purchase. In case you'd like to return an item, please read the policy given below. Our aim is to make it easy, fair, and transparent.

General Policy

• Returns within 10 days of delivery.

•          Customers pay for return shipping, unless in case of defective products or our mistake.

•          The restocking fee will not be applied.

•          Personalized/custom and final sale items cannot be returned.

U.S. Customer Return Policy

Eligibility:

•          We will accept back defective as well as non-defective products.

•          Non-defective products should be unused, unworn, in their original packaging, and in resellable condition.

•          Defective products can be eligible for a full refund or a replacement.

•Must be brand new.

•Original packaging, tags, and accessories must be included.

•Any items that are worn or damaged will not be accepted.

Exchange Policy:

•Direct exchange is not possible.

•To exchange, return the original item and order a new one.

Return Timeframe:

•Returns must be requested within 10 days of receiving your order.

How to Start a Return

•Email: Please contact us at support@clovestyle.store with your order number and the reason for return.

•          Live Chat: Use the chat option at the bottom-right corner of our website.

Once approved, you’ll receive a Return Authorization Number and shipping instructions.

Refund Policy

What’s Refunded:

•          Approved refunds will be issued to your original payment method within 10 business days.

•          Original shipping costs (if any) are non-refundable.

•          Processing times may vary depending on your bank or payment provider.

Damaged or Defective Items:

•          Contact us immediately with photos of the damaged or defective product.

•          We’ll arrange either a replacement or a full refund, based on your preference.

Order Cancellations:

•          Orders may be canceled before shipment for a full refund.

•          Once shipped, orders cannot be canceled but may be returned under this policy.

Refund Delays:

•          If your refund hasn’t arrived within 15 business days after approval, please contact us at support@clovestyle.store with your order number for prompt assistance.

CONTACT INFORMATION:

 Business name: Clove Style

Business Mail: support@clovestyle.store

Business Contact: +1 (863) 227 8475

Business Hours: 9:00 AM to 5:00 PM

Business Address: 5900 Balcones Drive suit 100, Austin Texas 78731, United State

Our Support: 24/7